Category Archives: ToaD

Happy Holidays!

Happy Holidays!  Merry Christmas!  Happy Hanukkah!  Happy Kwanzaa!  And very soon, Happy New Year!!  We are so excited for 2016 and we can’t wait to share it with you!

When I decided to open up Travel On A Dream, I did so in order to be a more full service agency for those who wanted more from me.  I hand-selected agents who had the same beliefs as me about customer service.  I did believe that offering great customer service and knowing as much as possible about the products was what we needed to succeed.  And we did!  But what I didn’t notice at the time was there was one more ingredient to the recipe that made the most difference to the outcome.

While reviewing our business recently, we asked a couple clients what makes Travel On A Dream different.  The results were unexpected, and very exciting!  In all fairness, these clients we asked have become good friends over the years, but they also are known to be brutally honest.  Even if it’s not what we want to hear, they will tell me the truth.

Each of them said that we treat our clients like family or a close friend.  We listen to them and give them what they want (even if they don’t really know what they want at the moment!).

Hearing this made us realize we had the secret ingredient already!  We were offering it, but didn’t realize how important it was.  We never really thought about it because it just was natural for us.

We all want to you to feel like we are a close friend, helping you make the decision that’s right for you.  After all, your friend isn’t going to benefit one way or another from your decision, except that you may be unhappy with your friend if they guide you to something that’s not right.  But unlike your friend, we have the experience, knowledge, licenses and accredidations to give you sound advice beyond what your friend knows.  Not all travel agents can say this.  Many have cut corners or are giving advice based on who pays them the best.

The other difference between us and your friends is that this is our profession.  We may treat you like a friend, but we also give you all of our professional courtesies.  If a friend is helping you with something, many times it is when it is convenient for your friend as well as you.  For us, it is at your convenience.  This is also why at times we may have to charge you a service fee, but we will always disclose that to you before we have to do so.

Good friends — great adventures.  That’s what it’s all about.  With Travel On A Dream, you will always get both.  We shared this last month, but if you haven’t seen it yet, here is our holiday greeting.  Travel On A Dream Holiday Greetings

Celebrating Five Years With a Promotion & Giveaway

Can you believe it?  This month Travel On A Dream will be celebrating our five-year anniversary.  My way to celebrate will be visiting five new countries in Europe.  Later this month, we will be in Denmark for a few nights before embarking on an 11-night Disney Magic cruise with three stops in Norway, two stops in Iceland (including an overnight and visit to the Arctic Circle!), one stop in Scotland, followed by a couple days in London, England.

Over the past five years, we have been honored to help so many of you plan your vacations, big and small, from cruises and Disney vacations to all-inclusives and individualized packaged plans.  We pride ourselves on offering the best customer service and are there for you through the entire process from planning and preparation right through your return and any issues you may need to resolve.  We have shared so many stories with you and consider you all friends.

Even after five years, what always surprises us the most are the clients who don’t realize everything that we are able to do to help you.  If we booked your Walt Disney World® vacation, some of our clients believe that is all we do.  We consider ourselves a full-service agency.  Nothing is too big or too small to handle.  We are able to take care of everything you need to make your vacation complete – airfare, transfers, car rentals, cruises, hotels, packages, all-inclusives, tours, excursions.  Many times, our services will not cost you anything additional.  If there will be a service fee, we disclose that as soon as possible.  We don’t simply work 9 to 5 and we don’t base our recommendations on your vacation on what we will make in commission.  We base it on what is best for you and your family.

A big part of the reason that we have been so successful is because of you.  You continue to return to us year after year (and in some cases, month after month!).  Additionally, you tell your friends and family about the amazing trip that was planned for and with you.  Your referrals have helped our business grow at the level that it has and we appreciate that.  This is why we have continued to offer referral credits.  We know that it is more likely that someone will book with a new travel agent if they have been referred by their friends and family.  This is the biggest compliment that you can give us and we cherish that.

While I would love to take you all with me on my celebration of our 5th birthday, it’s not possible.  Instead, we have a promotion and a giveaway for you.

We have mentioned before that a small percentage of the United States have taken a cruise vacation in the past.  However, most people who do take a cruise vacation enjoy it and plan to return again.  We would like to encourage the new cruisers to give cruising a try.  Our expert agents can help determine which cruise line is best for you.

New cruisers, if you book your first cruise vacation with Travel On A Dream, in addition to our service and onboard credit offer, we will also give you an additional $25 onboard credit.  If your cruise vacation is in 2015, we will also include a stateroom gift for you.  This applies to all cruise lines except for Carnival, due to business rules.

If you refer a new cruiser who then books and travels with Travel On A Dream, you will receive a $25 gift card at the time your referral cruises in addition to your usual referral credit given at the next time you travel after them.  It is important to have your friend mention that you referred them so you get this credit!  Both of these promotions run through July 15, 2015.

And now, a giveaway!

ipadminiYes, one lucky winner will go home with an iPad mini!  We also have a Disneyland Diamond Celebration water bottle, Disneyland reversible tote, Disney Cruise Line duffel bag and an Olaf limited edition tin with ToaD luggage tags and a Quantum of the Seas wristlet inside.  Contest will run from today through July 10, 2015.  There are several ways to enter.

Social Media post – post on your favorite social media platform about a travel tip or something about your ToaD agent.  Please use hashtag #ToaDTAsRock and #contest and post to public so we can find your posts and get you entered.

New cruiser – first time cruisers who book with Travel On A Dream between June 5 and July 10, 2015 will automatically be entered.

Refer a new client to ToaD – if your referral books a new reservation by July 10, you will also be entered.  They must mention you by name when booking to qualify.

Agent review – our travel agent association, Vacation.com, has launched a new travel agent finder service for consumers looking for travel planning professionals.  Reviews are the most important factor in selecting a travel agent to work with.  We would love to hear from you!  Here are the links to our agent’s profiles:

If your agent isn’t listed, they just haven’t uploaded their profile yet.

Fill out our form – To enter without a booking, referral, post or review, simply go to our ToaD 5th Birthday Contest form and fill out the information.  If you want to fill out the form for the other methods of entry, you can, but only one entry for each of the five methods will be accepted (other than referrals which are endless, but do require the referrer to book during the promotion period).

If you previously completed the Vacation.com review of your agent, you can enter using the form to let us know.

Winners will be notified via email on or about July 15, 2015.  Good luck!

Thank you everyone for helping us get this far.  We have enjoyed helping you plan and getting to know you and your family over the last five years and look forward to many more!

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Happy Birthday ToaD (and Tripp)

June 20, 2010 we booked our very first reservation as Travel On A Dream.  Three years later, we are still going strong, stronger than ever, thanks to all of you.  Thousands of cruises and travel packages later we have grown from just a dream of mine to ten agents.  We cannot thank you enough for putting your faith and trust in us to take care of your travel plans.  Your personal bookings and your referrals of us to your friends and families mean more than words can say.

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Referrals mean the world to us.  When you go to a restaurant and the service is sub-par, you don’t tell your friends to go there.  In fact, you tell them NOT to go there.  When you refer people to us, you are saying that not only were you happy with the service, you are willing to put your reputation on the line by telling others about it.  To thank you for these referrals, we offer referral rewards and have from the beginning.  We have paid out hundreds of referral credits and gift cards.

Double Referral Credits!

As a birthday gift to all of you, we are doubling our referral credits for the next month!  For all new referrals with bookings deposited by July 20, 2013, we will give you double referral credit.  For example, if your friend books a $2500 package, on your next trip booked with Travel On A Dream after they travel, you normally will receive either a $25 gift card or onboard credit.  With our double referral credit promotion, you will receive $50!

We also love groups!  As you may know, we have cruise groups going to the Bahamas this October, Southern Caribbean next October and Alaska in August, 2014.  There is still room for more so come join us!

Groups Bonus!

As another birthday gift to all of you, any new groups booked and deposited before July 20, 2013 of at least five rooms will receive a bonus.  Groups can be organized tours, airfare/hotel packages, cruises or Disney packages.  The group coordinator will receive double onboard credit for their cabin on the cruise or $100 gift card for packages.  Adventures by Disney packages may qualify for an additional bonus.  Get your group of friends or family together and contact us today!  Please note, this cannot be combined with the referral credits for the group leader, but your agent will give you the better of the two promotions.

Itinerary Planning Changes

Over the years we have handled a variety of travel plans for you.  We have done so in many cases without a service fee to you.  We want to continue to serve you without fees and will do so with most cruises, tours and Disney Destinations.

Effective June 20, 2013, Super Saver rates on Carnival and any stand-alone hotel and airfare reservations will be subject to a service fee.  For one night stays or airfare only reservations, the fee will be $50.  For longer stays or Carnival Super Saver rates, the fee will be $100 per room/cabin.  More detailed vacation planning may be subject to higher fees.  We are finding that we are working harder for the great rates and many of the travel suppliers are putting limitations on what they will pay us (with many of the lowest rates, they won’t pay at all).  These fees will allow us to continue to give you top quality service.

Thank you!

Thank you again for helping us achieve this milestone.  Without your support (and bookings!), we wouldn’t be here today.  We look forward to celebrating many more birthdays with all of you.

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The Boss Is Away Sale

I’m not kidding…hurry, she will be back soon!

Tracy and her husband are celebrating their 20th wedding anniversary in Disneyland this week so we thought what better time to offer you a special deal!  You can receive double referral credit when you refer your friends or family to Travel On A Dream in general or any agent of Travel On A Dream other than Tracy (if you refer them to Tracy, you will still receive referral credit, but at the regular amount).  Booking must be confirmed between May 20th and May 27th with a deposit.  Not only do you receive the double referral credit but with eligible bookings, your friends and family will receive a $25 onboard credit or gift card payable at their time of travel!  Bookings must be $1500 or higher to qualify for the bonus $25 offer.

Hey, she is on vacation she shouldn’t be working anyways, right?  So let’s talk travel!  Email me at deb@travelonadream.com for any questions or more information, or simply submit a quote request at Travel On A Dream.

Happy Anniversary Tracy and Bill!

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Two Exciting New Facebook Groups

Today we are launching two new Facebook groups for our Travel On A Dream fans and followers.  The first is a group for everyone to mix and mingle!  This group can be found at http://www.facebook.com/groups/4ToaD/ and is an open group for everyone to share and get to know each other.  This is a place for you to ask questions, help others, get to know others and just have fun.  Everyone is welcome as long as you are respectful to each other.  You are welcome to read on the group, however, if you wish to post, you will need to join the group.  This is an open forum so profanity is not allowed.  No solicitation please.  Violators will be removed from the group.

Our second group is a closed group, however anyone is welcome to join.  We have been enjoying participating in 5k races but more importantly following many of you in your races.  It is for this reason that we have decided to form a Travel On A Dream running team.   Of course, walkers are welcome (they have to or I couldn’t be a member!).  Our team will work on getting team entries for various runDisney events.  This will help those of you who don’t get your individual entry in before the races fill up.

To kick off this group, we have started a Facebook group and have our very own logo for the team.  What do you think?

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Initially, membership in the group will be complimentary.  Any group events however may have an entry fee.  The Facebook group is a closed group, but anyone is welcome to join and all members can add other members too.  Check it out http://www.facebook.com/groups/ToaDRunners/.  This group page will be a great place to find out who is participating in various events (not just Disney!), get to know each other and help each other with their challenges and goals.  This is a closed group which means that non-members can see who is in the group but cannot see the content posted without joining the group.  While it is not open for everyone to see, we still request no profanity or solicitation.

We hope to see you in one of our groups and to meet you at upcoming events!