What Our Clients Are Saying About Us . . .
I have used my agent as a travel agent on multiple occasions. Each time, I have been more than pleased. Her attentiveness, vast knowledge and personal touch are some of the key factors that will ensure my repeat business. She has always responded in an unbelievably short amount of time--usually within the hour. She has also continually checked for price drops for the vacations I have booked and contacted me when one could be applied. She has also taken the time to get to know me and what things interest me. She uses that along with her bank of information about where I am traveling to suggest things that might be of interest to me. I was cautious the first time I used a travel agent, if it would be worth it. My agent has undoubtedly proven that it is not only worth it, but invaluable!
Todd C., Rochester Hills, Michigan
I have always been very happy with my agent's performance in planning our vacations. I am the sort that is kinda picky about the little details. She has always been very accommodating. She is also very good at giving recommendations for extras and she really seems to understand what is good and helpful and what is a waste of time.
My agent has helped me with several Disney World trips over the last 7-8 years and has always done a marvelous job. She has always been very prompt (very important to me) to answer any/all of my questions, and to make dining reservations and has proven to be a wealth of knowledge on both Disney World and our recent Royal Caribbean cruise. I will most definitely be using my agent on future trips as she has made the process very fun and easy!
I have used my agent since 2009. Both trips have gone without a hitch. She responds to my questions quickly and checks up on me periodically to make sure I don't need anything. I would recommend Travel on a Dream to any one.
As the type of person who has always just preferred to "do it myself" when it comes to travel, I was hesitant about trusting any aspect of my travel planning to a travel agent. Boy, am I glad that I got over that! My agent is not only knowledgeable, but incredibly helpful and willing to go the extra mile to ensure the client gets exactly what they want (and sometimes things they didn't even know were possible). The amount of contact is just right and based on the client's preferences. Completely reliable and incredibly well-connected, I would never hesitate to trust her planning expertise!
Dodie from Indianapolis
I just have to tell you how good it makes me feel that I referred a friend to you that is being taken care of so efficiently and fully. She has told me numerous times how helpful you are and how you answer all of her questions without being put off. In the past I have referred friends to agents and not even gotten an acknowledgement let alone appreciation. I think you are doing a great job! Thank you.
Previous Client regarding referral
I truly appreciate the time you spent assisting with our Disney travel plans in September. We had a wonderful time and were very happy with the resort upgrade to Port Orleans Riverside. I don't think we missed much of the Disney parks. We covered a lot of ground during our 7 day stay and were sad to see it end.
As usual, my agent provided exceptional service and not only went above and beyond, she made me feel special and paid attention to my personal likes and needs. I am always looking for an opportunity to share her services with my friends and family, so they can be treated so well.
In the past I have worked with an agency that doesn't provide telephone numbers of their agents for clients to speak directly with. Electronic communication is good for most things, but it is still great to be able to have voice communication with your agent. It is also nice to feel appreciated as a customer.
My agent was wonderful to work with. She knew more about the ship than the people at the check-in desk for the Disney cruise! She was amazing and I will refer her to everyone who is interested in taking a cruise.
My agent acknowledges every request promptly, and is still speedy even if the issue requires more time. I appreciate her knowledge of the Disney ship layout to help me find the best value (and quietest cabin) for the money.
As always my agent does an amazing job seamlessly handling all of my requests, advance planning, and making my vacations perfect. I can't imagine booking travel without her now!
This was our 3rd trip advised and planned by my agent - She comes highly recommended to all my family and friends. Her persistance, consideration and hard work make for a very enjoyable and laid back vacation planning experience and most importantly a perfectly planned trip itseld. Kudos to my agent!
Travel on a Dream and my agent helped us plan a family vacation to Orlando, Florida. Two families from two different states --totaling a party of 10, with ages ranging from 2 to 42--were meeting in Orlando. Tracy handled our air travel, car rental, lodging and theme park tickets. She saved us a ton of money. On airfare, one family was even able to fly first-class to Orlando for a cost comparable to coach. Our standard SUV rental cost was the same as compact car rates I was able to find online. She did a thorough search of rental properties and found us two town houses at a luxury resort just outside the Disney parks, at a third of the cost of a Disney property and double the space; the amenities--including private pools-- were outstanding. Her advice and insights informed our theme park ticket purchase and itinerary, and we were able to visit all the Disney and Universal parks in a week, and everyone had a great time. I can't wait to have my agent and Travel on a Dream help us plan our next vacation!
My agent is an incredible agent! I had used her before when she was with another agency and was so happy to learn she had gotten back into the business. She worked hard to get us into the resort we wanted and was always prompt. I cannot say enough great things about my agent and we are already booked for two more Disney trips in the future, both are being handled by my agent.
We thoroughly enjoyed our vacation. Our agent was wonderful to deal with during our planning. She made some great suggestions in order for us to enjoy our vacation to the fullest. We were pleasantly surprised when she offered to book our airfare and hotel on either end of the trip for us, we had no issues at all with any of our plans. The resort was clean and the service at all Disney locations was the very best. We look forward to returning and would recommend our agent to anyone looking for vacation planning help, but especially first-time visitors like us!
It was really wonderful. I really appreciated the help. I can book things myself, but it's to nice to have someone there.
My agent is simply the best! She replies to any inquiry quickly, and she has the right answer every time. I can't imagine planning a vacation any more without her help.
I specifically asked for my agent. She has helped us in the past and has always exceeded our expectations. This trip was no exception. The room was exactly what we wanted. She sent me several messages before my trip asking if she could help us with anything further. I actually was referred to her by another friend who has always recommended her. I can't imagine planning a trip without her advice!
Once again, thanks for all you do. You made everything so easy even though we decided to cruise one week out!
Mike from Missouri
Couldn't have asked for a better vacation....weather was great, cruise was wonderful, and my agent was superb!!!!
Love TOAD!!! As always, my agent is the bestest!!!
We love working with you! Thanks so much. We gave your name to new friends on our last cruise.
Aaron and Joann Lockard
Wonderful accommodations,Wonderful vacation,Exciting excursions, my agent really helped me to chose great excursions and great accommodations on the boat. This was our first cruise and we will definately cruise again because of all the great advice we received and the excellent vacation
My agent was very helpful. It was our first trip to Disney, so it was hard to know where to start. Her expertise and advice gave us lots of options and, once our choice was made, she took over. We had clear and concise information on cost and accommodations. I never had a problem reaching her, either by phone or by e-mail, if I had a question. She met with our entire family to give everyone an idea of what to expect, how to plan our day at the parks and tips for staying cool! We all had an opportunity to ask questions. I appreciated her enthusiasm on our behalf. I know she did her best to make our trip one filled with good moments and good memories---and it was.
Diane Renner, Wisconsin Rapids, WI
Thank you! We had a wonderful time, and your help made the trip better!
My agent has always provided excellent service and managed to "go with the flow" on the changes I've made to vacation plans over the years. This most recent DCL cruise out of NYC started out with multiple staterooms booked and ended up with only one (due to the birth of my first grandchild YAY), but my agent's level of service was top notch through the entire process. I wouldn't use any other agency for Disney or cruise planning!
My agent was wonderful to work with. She was able to answer all my questions about the campground. She got all the ADRs we needed at the perfect times. She offered wonderful suggestions. She's an outstanding agent.
First class service from an agent who understands her product and her customers.
We had to change our cruise just after penalty phase - even after the penalties & fees, she managed to get us money refunded. The cruise had to change itinerary due to the Hurricane. My agent was on the phone immediately with information on what we had to do once we got onboard. She saved us a ton of time waiting in lines & we were able to explore the ship while everyone else scrambled around!
Debbie in New Jersey
Our agent did a great job. Her follow-up and follow-through was wonderful!