You’ve been planning a cruise for more than a year. Everything is perfect. You have the stateroom you wanted, made all prebooked plans onboard, and all the pre and post cruise plans. Work has been notified and you are ready to go. You get the call no one ever wants to get. “I’m sorry, but we have to cancel your cruise.”
At first you are stunned. Please tell me this is a joke. Please wake me and say it was just a bad dream. But no, it is really happening. It’s time to make some changes to plans.
If you are like me, you don’t take vacation lightly. We work hard all year to go on vacation. The last thing you want is for that to change.
Illness, storms, damage/malfunction of the ship can happen anytime. This past year we saw the Grandeur of the Seas cancel sailings due to a fire and Celebrity Millennium cancel due to propulsion problems. There were many disappointed travelers.
This is one of those times that you really wish you had a travel agent working for you, sitting on hold for hours to reschedule your vacation and work out the best option for you. We are in a better position to take care of this as well. Your emotions are running higher, you are sad, upset, frantic, you name it. It’s hard to figure out what is happening much less what you want to do instead.
Last week, we rescheduled guests to other sailings of the Disney Magic, other ships in the Disney fleet and even other cruise lines and Walt Disney World instead of the Disney Magic sailing.
You never know when trouble could happen on a cruise. Having travel insurance and a great travel counselor on your side makes these situations a bit easier to handle.
