As many of you know, I started this agency with the hopes of being able to provide the best service to clients looking for travel. Before the agency, I only worked with Disney vacations, but I realized that there was so much more available and I wanted to be able to help with it all. I would say we have done a great job in offering you the best value for your hard earned dollar (or whatever currency you use!). For our cruise clients, we have always offered competitive onboard credits without giving everything away. You see, the onboard credits are paid out of the commission we earn from the cruise lines. This amount varies based on the volume that we book through each company. Your bookings have helped us reach higher levels no doubt!
We felt a need to offer a higher onboard credit in the past to get you “in the door” and see how great our customer service is and you have responded by booking more with us and sending many referrals our way. We thank you for that!
We have never wanted to be in a position to compete with other travel agencies for your business based solely on the onboard credit amount being offered. We don’t consider ourselves your travel agent, we consider ourselves your travel consultant. A travel agent will just facilitate your booking — like an order taker. We are here to offer our expertise and advice on what is best for you and your family. We look for the best fit and the best value, which isn’t always the lowest price and highest credits. We take care of you! We are there if you have problems. We fix the problems! You can’t say this about all travel agents.
We are able to do this without a service fee to you because we receive a commission from the travel supplier. Basically, we work for you for free. We have offered an onboard credit as an incentive in the past to consider our services. Unfortunately, Disney Cruise Line will be changing its terms with us starting on October 26, 2015. They will be significantly cutting our commission for onboard bookings. While we have considered not promoting booking onboard, the fact remains that an onboard booking is one of your best opportunities to receive a discount on a future Disney Cruise Line cruise. Therefore, to give you the best value for your future vacations, we need to make you aware of these promotions.
We will continue to offer onboard credits for reservations booked through our agency at this time, but our offer will need to change. The reductions in our onboard credit offer will in no way make up for the differences that we are receiving from Disney Cruise Line, If we eliminated the onboard credits, it would not make up for the reduction either. We feel though in order to give you the best service possible, our agents must be compensated so we cannot give away a significant portion of their commission.
Effective Monday, October 26, 2015, our onboard credit for new bookings will change as reflected on our Incentives page.
Special Limited Time Offer
Many of our customers have been with us for years. Some have just found us but plan to be with us for many years. For those folks, we will continue to offer the best onboard credits we can. This offer will be available to anyone who is a client of ours on or before November 10, 2015 and has had a traveled package or cruise reservation with us within the past 12 months or a future booking for a package or cruise within the next 14 months. Basically, if you are loyal to us, we will return the favor.
So you don’t have a current booking with Travel On A Dream? How can you lock in the best onboard credits for your future trips? Book a vacation today!
For all bookings from now through November 10, 2015, we will continue to offer our best onboard credits for all direct bookings (onboard bookings and transfers are excluded). This includes booking a “placeholder” reservation for the future. This is not limited to Disney Cruise Line reservations. We will lock in your onboard credit offer and continue to offer this as long as you continue to use Travel On A Dream as your travel consultant.
Cruise Onboard Credit Amounts
- 1500 – 1999 $50
- $2000 – 2499 $75
- $2500 – 2999 $100
- $3000 – 3999 $125
- $4000 – 4999 $150
- $5000 – 5999 $175
- $6000 – 6999 $200
- $7000 – 7999 $225
- $8000 – 8999 $250
- $9000 and up $300
This special onboard credit offer is based on cruise fare amount of the reservation with Travel On A Dream (this excludes taxes, insurance, transfers, pre/post cruise packages, airfare or prepaid gratuities). This offer cannot be combined with any other offers or discounts offered by Travel On A Dream including, but not limited to offers with group space. This offer can be combined with offers from the cruise lines however. Some cruise lines prohibit onboard credits, such as Carnival Cruise Lines, and onboard credits will not be offered in that case. Onboard credit can be used for any purchases incurred once onboard your sailing including gratuities, beverages, cruise line organized shore excursions, spa treatments, photographs, etc. Unused onboard credits cannot be redeemable for cash or cruise and are returned to Travel On A Dream. All terms and conditions are subject to change without notice.
Contact us today!
